Terms & Conditions

These Terms and Conditions ("Agreement") govern the development services provided by Invow LLC ("Company", "we", "us") through invow.club to the client ("Client", "you").

Invow LLC is a United States registered company providing software development services for enterprise clients worldwide, specializing in fintech, health, education, energy, and technology sectors.

By purchasing any service or token package, you agree to be bound by these terms. Please read them carefully before making a purchase.

We provide AI-powered development services using a "Human + AI" methodology. This means:

• A real senior developer works on your project
• We use AI tools (Claude by Anthropic) to accelerate development
• All code is reviewed, tested, and validated by human experts
• You get the benefits of both human judgment and AI speed

2.1 Service Tiers

All clients receive access to a secure live viewing link when we're actively working on their project.

3.1 What You Can See

• Real-time code being written in the terminal/editor
• File creation, modification, and deletion
• Terminal commands and their output
• Tool calls and AI interactions
• Build and deployment processes

3.2 Communication During Sessions

• The live viewer itself is read-only (you observe but don't interact directly)
• You can contact us via Slack or email during active work sessions
• We regularly check for client messages and can adjust work in real-time
• Response time during active sessions: typically within minutes

4.1 Pricing Structure

• Prices are based on estimated AI tokens and development hours
• All prices are in USD and include payment processing fees
• Two tiers available: "Reactive" and "Proactive"
• Token packages offer better rates for larger projects

4.2 Payment Terms

• Payment is required upfront before work begins
• Payment secures your spot in the development queue
• Accepted methods: Credit/Debit cards via Stripe
• All transactions are secure and PCI-compliant

5.1 Queue System

• Payment reserves your spot in the development queue
• Work typically begins within 1-3 business days
• You'll receive an email notification when work starts
• Your live viewing link is sent at the same time

5.2 Working Hours

• Active development hours: Monday-Friday, flexible schedule
• Time zone: Argentina (GMT-3) / US Eastern
• Live viewing is available whenever we're actively coding on your project
• Async communication available outside active hours

6.1 Before Work Begins

6.2 After Work Begins

6.4 How to Request a Refund

Contact us via the contact form with your order details. Refunds are typically processed within 5-10 business days.

To ensure smooth project delivery, you agree to:

• Provide clear requirements and specifications for the work
• Grant necessary access to repositories, hosting, and services
• Respond to questions and feedback requests in a timely manner
• Review and approve deliverables within 7 days of completion
• Provide accurate contact information for communication
• Not share your live viewing link with unauthorized parties

8.1 Code Ownership

• All custom code written specifically for your project belongs to you
• You receive full rights to use, modify, and distribute the code
• We retain no ownership claims over your custom code

9.1 Scope Limitations

• Work is limited to the scope agreed upon at purchase
• Additional features or changes may require additional payment
• Estimates are based on typical scenarios; complex edge cases may require more time

9.3 Liability

Our liability is limited to the amount paid for services. We are not liable for indirect, consequential, or incidental damages arising from the use of delivered work.

10.1 Primary Channels

• Contact form on invow.club (for formal communication)
• Slack: Available during active work sessions
• Calendly: For scheduling calls and meetings

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of services after changes constitutes acceptance of the new terms.

These terms are governed by the laws of the United States and the State of Delaware. Any disputes will be resolved through good-faith negotiation first. If resolution cannot be reached, disputes will be subject to binding arbitration.